The terms and conditions of enrollment and continued registration at ACHS are as follows:

Please take some time to fully review this information before submitting your acknowledgment. 

If you have any questions about this information, please contact your advisor at 800-487-8839 PRIOR to completing this registration.

By submitting this registration, I acknowledge: 

• I have read and understand these terms and conditions.

• All information I have provided is true and correct, including my contact, billing, and registration information; 

• I have received either electronically or by mail a copy of the current Program Catalog [published 2/6/23] (download online at https://files.achs.edu/mediabank/achs_program_catalog.pdf) and have read, understand, and agree to be bound by the Terms and Conditions of this registration contract and the Program Catalog, the contents of which are incorporated herein by reference, but where inconsistent, this contract will supersede. 

• I understand that ACHS reserves the right to make changes at any time to the Program Catalog and the policies and procedures therein as deemed necessary by the institution. Changes may also be necessitated by federal, state, or local law, other regulatory or licensure requirements, accreditation standards, or public health and safety needs. Changes may include, but are not limited to curriculum, requirements, programs, course offerings, tuition, fees, policies, and procedures. Notice is not required for any change to the Program Catalog to take effect; however, any changes made to the catalog will be published in a Catalog Addendum and distributed to students via email. Students are required to comply with all policies and procedures Program Catalog including any subsequent addenda. 

Further, I acknowledge the following:

• Transfer of credit is always at the discretion of the receiving school, generally depends on comparability of curricula, and may depend on comparability of accreditation. Acceptance of degrees or credits from accredited institutions is determined by the policy of the receiving organization. Accreditation is not a guarantee that credit will transfer to any college or university. ACHS does not guarantee any transfer of credit.
• ACHS does not guarantee employment or placement of graduates, and not all graduates will achieve the career outcomes published for each program;
• ACHS certificate and diploma programs do not constitute a degree, although credits earned in a certificate or diploma program may be eligible for credit toward an ACHS degree program at the corresponding level when applicable;
• ACHS certificates and diplomas are not a license to practice medicine and do not entitle me to licensure, and I will not represent myself as a licensed medical practitioner nor claim to treat, diagnose, cure, or prescribe unless otherwise so licensed. I will comply with all state regulations that apply to my practice, including any required state registration;
• I have reviewed information regarding state licensing that may apply to me based on my state of residence (https://achs.edu/state-licensing-requirements) and understand it is my responsibility to verify my right to practice in my state of residence;
• I have reviewed the ACHS Sexual Misconduct Policy online at https://achs.edu/sexual-misconduct-policy. 
• The course materials and any recommendations in them or by my instructors or ACHS staff are provided for educational purposes only and are not intended to replace diagnosis and treatment by a licensed medical practitioner. ACHS offers all student and course materials in good faith, believing them to be historically accurate as of the last revision date. Because the use of the materials by others is outside ACHS’s control, however, ACHS does not guarantee the effectiveness of this information nor accept any liability for the use or misuse of this information;
• Failure to comply with ACHS policies and standards of conduct may result in the suspension of my enrollment and/or dismissal from the school subject to the policies outlined in the Program Catalog; 
• Additional terms and conditions applicable for travel programs will be provided to me and shall be incorporated into this Agreement by this reference.

ACADEMIC TERMS AND CONDITIONS

Satisfactory Academic Progress (SAP) Requirements: I understand that I am required to maintain satisfactory academic progress while studying at ACHS, and my progress will be reviewed at the end of each semester. This means that I must earn at least a 2.0 cumulative GPA if I am in an undergraduate program or 3.0 for a graduate program. If I am receiving federal financial aid: I understand I am also required to participate in my classes during the first 14 days of the semester to be eligible for funds, and it is assumed I will participate through the semester end date; I am also required to complete at least 67% of the credits I attempt each semester and must complete my program with 150% of the time allowed, measured in credits.

Exam Proctoring Requirements: I understand that I am required to complete proctored exams at regular intervals during my program. Set courses may require a proctor for all students. It is my responsibility to work with my academic advisor to ensure I meet these requirements to be eligible for graduation as applicable. If I have not completed appropriate proctored exams throughout my program, I will be required to retake exams using a proctor in order to graduate. Exam proctoring information can be viewed online at https://achs.edu/exam-proctoring-requirements. 

Academic Honesty at ACHS: All coursework I submit for my ACHS classes will be my own original work and will adhere to ACHS's Academy Honesty requirements. This requirement includes using original work for assignments in each of my classes, i.e., I cannot submit the same assignment for credit in more than one course. I have read the full academic honesty policy online at http://achs.edu/academic-honesty.

Electronic Communications from ACHS: I understand that I must have a valid email address on file and will make every reasonable effort to ensure ACHS email communications are deliverable, including adding the College ACHS.edu domain to safe sender and VIP email lists. I consent to receive electronic notices from the institution, including but not limited to, information regarding any federal student aid funding if applicable in accordance with 34 CFR 668.165 and all legally required notices from the College.

FINANCIAL TERMS AND CONDITIONS

• I understand that if I decide not to attend courses, it is my responsibility to drop the course(s) prior to the course start date to avoid tuition charges. Materials fees may still apply if shipped. Once the online classroom opens on the semester start date, select materials fees are non-refundable and tuition is prorated based on the schedule included in this agreement and posted online at https://www.achs.edu/refund-policy.
• I understand that if full financial payment and/or arrangement (financial aid, outside funding, or payment plan) has not been made by the due date, a financial hold will be placed on my account restricting my current course access, future registration, and/or graduation until I restore my account to good financial standing.
• I understand that if my financial aid is reduced or canceled for any reason (including failure to provide required documentation, satisfy substantive interaction requirements or achieve satisfactory academic progress), I am responsible for all institutional charges on my account including funds ACHS is required to return to any third-party funding source.
• I understand that if any portion of my tuition remains unpaid at the end of a semester without an appropriate repayment plan in place, my account may be forwarded to a collections agency.
• I understand that a collection agency may reach out to me on behalf of ACHS. This may include telephone communications, email communications, and/or mailed statements.
• I understand that it is my responsibility to immediately notify ACHS if I wish to change my method of payment and that the option selected with this acknowledgment will remain in place for future registrations unless I have notified ACHS and received confirmation of receipt.
• I understand that if I am a student receiving Federal Financial Aid, the Department of Education or ACHS may select your application for verification; I must complete all required eligibility applications and verification documents, if applicable, for each new award year.
• I understand that in the event my payment is not received by the due date, I will be assessed a $20 late fee for each late payment. 

If I am using a federal or state loan and default on my loan, I understand that both the following may occur:

1. The federal or state government or a loan guarantee agency may take action against me, including applying any income tax refund to which I am entitled to reduce the balance owed on the loan.
2. I may not be eligible for any other federal student financial aid at another institution or other government financial assistance until the loan is repaid.

STUDENT’S RIGHT TO CANCEL & REFUND POLICY

We work hard to provide excellence in education for all our students. However, if your circumstances change and you decide ACHS is not for you, the following refund policy applies. You may cancel or withdraw in any manner, but we recommend that you do so in writing.  Refunds are based on the date the request is received at ACHS or the postmarked date if mailed, not the last date of attendance. The College will make any refund due within 30 calendar days from this date. Withdrawal or cancellation as a result of disciplinary or other administrative action does not change the refund process; you may receive a refund or owe a balance.

RIGHT TO CANCEL

A student has five (5) calendar days after signing an enrollment agreement or similar contractual document to cancel enrollment and receive a full refund of all monies paid to the institution. Materials are not shipped until the expiration of these five days. If a student withdraws after five days, the following refund policy applies. 

If the student enrolls in a Program (Certificate, Diploma, or Degree), each course is treated separately for the purposes of calculating any refund to the student. No student is obligated for tuition charged for a term that has not commenced when the student withdraws. 

REFUND POLICY

If you are using federal student loans, a private student loan, or other third-party funding, it is your responsibility to repay the full amount of the loan plus interest, less the amount of any refund. Please view the full refund policy, including sample calculations online at https://achs.edu/admissions/tuition-and-funding/refund-policy/.  

Non-Refundable Consumed Fees

Online Library, Materials, & Resources Fee

This fee provides access to an extensive virtual library including subscription library databases; your mobile-friendly, interactive online classroom including course videos, interactive tutorials, and audio resources; interactive support tools; and the ACHS Student Center. No refunds are available after access to the online classroom opens for the semester. Learn more about this fee https://achs.edu/admissions/tuition-and-funding/what-does-it-cost/. 

Course Packs, Textbooks, & Shipping Charges

ACHS offers a 14-day return satisfaction guarantee for materials. Materials should be unopened and in reusable condition. Shipping is not subject to refund. The College is not responsible for damaged or lost study materials. The ACHS eTextbook fee is non-refundable after the online course opens.

Graduation Fee

Upon completion of all program requirements, students are eligible to apply for graduation. The standard graduation fee is $50 per Certificate, Diploma, or Degree graduation application. Students may apply for graduation from more than one program to earn additional credentials.

Other Fees

If you experience special circumstances during your studies with ACHS, you may incur additional fees. These are itemized https://achs.edu/other-optional-fees/. You may also contact your student services advisor at stuserv@achs.edu if you have any questions. 

Return of Title IV Policy

A student receiving federal (Title IV) financial aid who withdraws is subject to “Return to Title IV” provisions. Federal statutes require ACHS to recalculate eligibility for any student who completely withdraws during any term or payment period if the student received or was eligible to receive Title IV funds in that period.

ACHS uses a prorated calculation provided by the Department of Education, referred to as an R2T4, to determine the percentage of aid earned and recalculate eligibility for Title IV funds. This is based on the number of days elapsed when the student withdraws or is withdrawn by the institution divided by the number of days in the semester.

If a student earned less aid than was disbursed, ACHS will return a portion of the funds and the student is required to return a portion of the funds. When Title IV funds are returned, the student may owe a balance to ACHS. Students are responsible for payment of any remaining balance whether or not they are readmitted to the school. The percentage of federal financial aid determined to be unearned for the payment period must be returned to the appropriate federal financial aid program(s).

If a student earns more aid than was disbursed to him or her, ACHS will reimburse the student a post-withdrawal disbursement that will be paid within 120 days of the date that ACHS determined that the student withdrew.

Refunds are allocated in the following order:

• Unsubsidized Federal Direct Loan
• Subsidized Federal Direct Loan
• Federal Parent (PLUS) Loan
• Federal Pell Grant
• Federal Supplemental Opportunity Grant (FSEOG)
• Other Title IV assistance
• Other state, private, and institutional aid 

Travel Programs (Study Abroad)

Your deposit must be paid to secure your accommodations. The balance of your fee is due eight weeks before the first day of class. A 100% refund is offered if you withdraw in writing within five days of enrollment. If you withdraw eight weeks or more before the first day of class, your deposit is refundable. If you withdraw within eight weeks of the first day of class, no refund is available. We require all students to obtain travel insurance prior to departure to cover travel expenses as well as medical expenses while on the study tour. 

Corporate Training & Group Discounts

Corporations and other organizations may qualify for group training rates. Group training rates are only available to verified employees of participating corporate partners and members of participating membership organizations. Refunds issued on discounted rates are based on the amount of tuition actually charged.

SCHEDULE OF CHARGES

The following total course prices are based on the green option for ACHS-published textbooks and price of new publisher textbooks where Textbooks are included. Students have the option to buy their own publisher textbooks and may elect this option at the time of registration and at any time during enrollment. More information about the materials in each course and program costs is available online at www.achs.edu. Please view the current schedule of charges online at https://achs.edu/admissions/tuition-and-funding/what-does-it-cost/ 

Other Fees

If you experience special circumstances during your studies with ACHS, you may incur the following fees:

Fee Title:	Amount	Charged when:
Challenge Exam or Final Exam Retake Fee (Non-Proctored)	$75	Challenge Exam:  Student challenges core or pre-requisite program requirements by exam (when available).   Final Exam Retake Fee (Non-Proctored): Student retakes final exam.
Proctored Final Exam Retake Fee	$85	Student retakes proctored final exam fee.
Graduation Rush Order Fee	$50	Certificate, Diploma, or Degree is needed outside of the normal graduation processing dates of February 1, June 1 and October 1.
Incomplete Course Fee	$49	Student has filed request for incomplete grade and indicated that he or she intends to complete outstanding coursework.
Late Payment Fee	$20	Installment payment is received after the payment due date.
Late Registration or Late Registration Change Fee	$35	Late Registration Fee: Applies to registrations received after the published semester registration deadline - Visit http://achs.edu/academic-calendar for registration deadlines.                Late Registration Change Fee: Changes are made to course schedule after the registration deadline - Visit http://achs.edu/academic-calendar for registration deadlines.
Official Transcript Fee (additional copies)	$10	The first official transcript requested by the student is free of charge; additional copies incur $10 fee.
Replacement Certificate, Diploma or Degree Fee	$45	Student orders a duplicate or replacement Certificate, Diploma or Degree.
Returned check Fee	$30	Student's check payment is returned for insufficient funds or other issue.
Student Credit Check Fee	U.S.: $7.50	Charge for personal credit check to determine student’s eligibility for installment payments.

 

STUDENT GRIEVANCE & COMPLAINT POLICY

ACHS takes student grievances very seriously and students are encouraged to attempt to resolve any issues with the appropriate ACHS Office before lodging a formal complaint. All ACHS departments may be reached at 800-487-8839.

For Sexual Misconduct and Title IX reports, please visit https://achs.edu/sexual-misconduct-policy for the full policy and resources.

First Point of Contact:

Don’t hesitate to call or email your Student Advisor (also called your Academic Advisor) if you have questions or concerns. If necessary, he or she can connect you with the best person to discuss your issue, or present any special requests you may have to our Academic Standards Committee.

Please visit https://achs.edu/student-grievance-and-complaint-policy/ for our Grievance Policy and Complaint Procedures. 

If this procedure fails, students may contact the Oregon Office of Degree Authorization of the Higher Education Coordinating Commission, 255 Capitol Street NE, 3rd Floor, Salem, OR 97301, or call 503-378-5690. Complaints to the Higher Education Coordinating Commission regarding Oregon degree-granting postsecondary institutions participating in the State Authorization Reciprocity Agreement (SARA) may be also filed online at https://www.oregon.gov/highered/about/Pages/complaints.aspx. 

Out-of-state students can view a list of state office contacts online at https://achs.edu/distance-learning-complaint-process-out-state-students.

Students may also contact the Distance Education Accrediting Commission, 1101 17th Street NW, Suite 808, Washington, DC 20036, (202) 234-5100, http://www.deac.org.

POLICY AGAINST RETALIATION

ACHS values its reputation for integrity and excellence and ensures that students may safely report issues and or violations of all applicable state or federal laws, rules, or regulations without fear of retaliation. As such, ACHS encourages students who identify issues or evidence of violations to report them to ACHS as soon as possible so we may identify and remedy the issue.  A student who files a report in good faith can do so without fear of retaliation. A student filing a report will still be subject to all applicable ACHS policies, procedures, and rules and will not be treated differently from any other student.

Any employee who is found to have retaliated against a student for filing a report in good faith will be subject to disciplinary action. If a student feels they have been retaliated against, the student should lodge a formal complaint with the Chief Compliance Officer by completing the form below and e-mailing it to compliance@achs.edu.

Examples of retaliation include suspension, expulsion, grade reduction, denial of academic or employment opportunities, denial of access to transcripts, harassment, or other adverse action that substantially disadvantages a student in academic employment or extracurricular activities.

PHOTOGRAPHY, FILM, OR VIDEO CONSENT AND RELEASE

I authorize ACHS to use my video, recording, photograph (also directory information under FERPA), name, brief biographical information, or testimonial, and to copy, exhibit, publish or distribute the presentation for purposes of publicizing ACHS, or for any other lawful purpose, including written publications, multimedia presentations, on websites or in any other distribution media. I agree that I will make no monetary or other claim against ACHS for the use of the presentation. In addition, I waive any right to inspect or approve the finished product, including written copy, wherein my likeness or presentation appears. I hereby hold harmless and release ACHS and its affiliates and agents from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators or other persons acting on the behalf of my estate have or may have by reason of this authorization. I understand that I have the right to opt-out of this release. To opt-out, you must send a written notification to registrar@achs.edu or ACHS, 5005 S. Macadam Avenue, Portland, OR 97239. 

Last revised 2/6/23